Frequently Asked Questions (FAQ)

What is the processing time for an order?
We process your order within 1-3 working days after receipt.

How long does delivery take?
Delivery usually takes 7-13 days, depending on your location.

How can I track my order?
Once your order has been shipped, you will receive an email with a Track & Trace code so you can easily track your parcel.

What are the shipping costs?
We offer free shipping for orders within the United Kingdom and Ireland. For international orders, shipping costs may vary depending on your location.

What is the return policy?
You can return your order within 30 days of receipt, provided the product is unused and in its original packaging. After receiving the return shipment, we will refund the purchase price.

Are returns free of charge?
No, for national and international returns, the shipping costs are at your own expense.

How can I contact you if I have a problem with my order?
If you have a problem with your order, you can contact us by email: info@wuxiz.com

We are happy to help!

FREE DELIVERY

We offer free delivery that's fast, reliable, and handled with care, ensuring your order arrives safely and on time.

CUSTOMER SERVICE

Our team is always here to assist you, every day of the week. No matter when you need help, we're just a message away!

30 DAY RETURN POLICY

After receiving the order, you have 30 days to decide whether to keep the product or return it effortlessly.