Terms and Conditions
Last updated: 10-11-2025
These Terms & Conditions (“Terms”) apply to all purchases made through the official website of Wuxiz Boutique Toronto. By accessing our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.
For questions, you may contact us at info@wuxiz.com.
1. Applicability
By placing an order with Wuxiz Boutique Toronto, you confirm that you accept these Terms & Conditions. These Terms apply to all agreements, transactions, and interactions between you and Wuxiz Boutique Toronto.
2. Product Information
We make every effort to ensure that the products on our website are accurately described and that all information is up to date. However:
- Minor variations in color, sizing, or appearance may occur due to screen settings, lighting, and manufacturing differences.
- Unintentional errors, inaccuracies, or typographical mistakes may occur.
Wuxiz Boutique Toronto reserves the right to correct any errors without prior notice.
3. Orders & Payments
- Orders are processed only after full payment has been successfully received.
- Available payment methods may vary per country or region.
- It is the customer’s responsibility to verify which payment methods are available in their location.
- We reserve the right to refuse or cancel orders at our discretion (e.g., suspected fraud, incorrect information, out-of-stock items).
Upon placing an order, you agree that all information provided is accurate, complete, and truthful.
4. Processing & Delivery
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on destination)
- All items are shipped directly from our supplier in China.
- Public holidays and customs procedures may cause delays beyond our control.
Wuxiz Boutique Toronto is not responsible for delays caused by carriers, customs, weather conditions, or incorrect shipping information provided by the customer.
5. Returns, Exchanges & Cancellations
All returns and cancellations must follow our official Returns & Refund Policy.
By placing an order, you acknowledge that you have reviewed this policy.
Please refer to our dedicated Returns Policy page for full details.
6. Liability
- Once the tracking information indicates that a package has been delivered to the address provided by the customer, Wuxiz Boutique Toronto is no longer liable for loss, theft, or damage.
- Customers are responsible for ensuring that the shipping information entered at checkout is correct and complete.
- We are not liable for failed delivery due to:
- Wrong or incomplete address
- Failure to collect or accept the package
- Local postal restrictions
In no event shall Wuxiz Boutique Toronto be held liable for any indirect, incidental, or consequential damages.
7. Intellectual Property
All content on our website—including but not limited to text, product descriptions, photos, graphics, designs, logos, and branding—is the exclusive property of Wuxiz Boutique Toronto and protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission from Wuxiz Boutique Toronto.
8. Complaints Procedure
We strive to provide excellent customer service. If you have a complaint:
- Please send a written complaint to info@wuxiz.com
- Include your name, order number, and a detailed description of the issue
- We aim to respond within 5 business days
We will always work with you to find a fair and effective solution.
9. Governing Law
These Terms & Conditions are governed by the laws of the Netherlands, without regard to conflict-of-law principles.
Any disputes arising from your order or use of our website shall be resolved under Dutch jurisdiction.